The Frugal Yankee - Enjoying Life, Spending Less
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TABLE OF CONTENTS Google Search The Frugal Yankee Newsletter  Latest audio Quote of the Week "There's a time & place for everything. It is called college." ~ Bill Cosby Navigation 
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Submitted by Garen Daly on Mon, 2009-03-30 13:15.
Emily Yellin tells how calling customer service is a disservice in her book YOUR CALL IS (not that) IMPORTANT TO US, an examination of a huge, aggravating industry. We ask, "Is there hope or will we be on hold forever?" |
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